Standard Refrigeration is a leader in the design and manufacture of shell and tube heat exchangers and pressure vessels and has been in business since 1922. We have an opening for a Customer Service Representative to join our team. You will assist our network of sales representatives, our OEM and wholesaler customers in North America.

We offer competitive wages and a great benefits package which includes health, dental, vision, life insurance, short and long-term disability, 401k match, paid holidays and paid vacation. Kindly submit your resume by filling out the form below (no phone calls please).

Responsibilities

• Learn about our product lines. Refrigeration or technical experience a plus
• Resolve customer inquiries
• Assist with refrigeration application questions
• Create sales materials for sales representatives and customer use
• Customer interface at trade shows or customer visits. Some travel required
• Quote equipment based on estimated costs
• Shipping-coordinate with the plant manager to organize customer shipments

​Qualifications

• Previous experience in sales, customer service or other related fields
• Ability to build rapport with outside sales representatives, OEM and wholesaler customers
• Desire to learn
• Self-motivated
• Microsoft Office skills (Excel, Word, PowerPoint)
• ERP experience (Epicor a plus)
• HVAC, Refrigeration or other technical skills/background a plus